How to report a flood in an emergency

Issued 7.8.25 via the Flood Resilience Programme Co-Ordinator, Lincolnshire County Council

 

IN THE EVENT OF A FLOODING EMERGENCY, YOU SHOULD FOCUS ON THE SAFETY OF YOURSELF AND YOUR FAMILY

IF YOU NEED TO EVACUATE

If there is an immediate risk to life, call 999 and ask for the Fire Service

 

IF WATER HAS ENTERED YOUR HOME OR BUSINESS

If water has entered the living areas of your property and you cannot stay safely:

 

HOMEOWNERS

  • Contact your insurer directly
  • If you are not insured, contact your district council's housing team for assistance

 

PRIVATE RENTERS

  • Notify your landlord immediately

 

COUNCIL TENANTS

 

IF WATER IS LIKELY TO ENTER YOUR PROPERTY

  • If possible, obtain sandbags from a local supplier for faster support
  • If you cannot access sandbags, report your need on www.flxmystreet.lincolnshire.gov.uk
  • Alternatively call 01522 782082 (Please note that it is quicker to report online)
  • WE DO NOT HAVE A DUTY TO PROVIDE SANDBAGS BUT WILL MAKE EVERY EFFORT TO ASSIST

 

TO REPORT FLOODING

  • FLOODING AFFECTING THE HIGHWAY Report it on FixMyStreet FLOODING TO PROPERTY OR LAND Let us know via FixMyStreet or call 01522782082 (Note there may be delays during high demand)

 

STAY INFORMED

 

If your home or business has experienced internal flooding to the living areas of your property, please complete our resident survey https://www.lincolnshire.gov.uk/xfp/form/936 to provide us with valuableinformation to support investigations following the flooding event.

Published: Thursday, 7th August 2025